Business Talk With Chalfin

Season 1, Episode 3: The Role of Customer Lifetime Value in Corporate Valuation with Peter Fader

During this episode, Bob talks with Wharton Marketing Professor Peter Fader about the role of customer lifetime value when evaluating a business.
Peter Fader is the Frances and Pei-Yuan Chia Professor of Marketing at The Wharton School of the University of Pennsylvania. His expertise centers around the analysis of behavioral data to understand and forecast customer shopping/purchasing activities. He works with firms from a wide range of industries, such as telecommunications, financial services, gaming/entertainment, retailing, and pharmaceuticals. Managerial applications focus on topics such as customer relationship management, lifetime value of the customer, and sales forecasting for new products. Much of his research highlights the consistent (but often surprising) behavioral patterns that exist across these industries and other seemingly different domains.
In addition to his various roles and responsibilities at Wharton, Professor Fader co-founded a predictive analytics firm (Zodiac) in 2015, which was sold to Nike in 2018.  He then co-founded (and continues to run) Theta Equity Partners to commercialize his more recent work on “customer-based corporate valuation.”
Fader is the author of Customer Centricity: Focus on the Right Customers for Strategic Advantage and coauthor with Sarah E. Toms of the book The Customer Centricity Playbook. He has been quoted or featured in The New York Times, The Wall Street Journal, The Economist, The Washington Post, and on NPR, among other media. In 2017, Professor Fader was named by Advertising Age as one of its inaugural “25 Marketing Technology Trailblazers,” and was the only academic on the list.

Season 1, Episode 2: The Collapse of Silicon Valley Bank with James Vaccaro

During this episode, Bob talks with James S. Vaccaro, Chair, President, and Chief Executive Officer of Manasquan Bank, a $2.2 billion dollar mutual banking organization founded in 1874. They discuss the collapse of Silicon Valley Bank. 
Prior to joining Manasquan in 2012, Mr. Vaccaro served as executive vice president and chief operating officer for SpringPoint Senior Living, New Jersey’s leading provider of not-for-profit senior house and healthcare. 
While he has worked in other fields, the majority of Mr. Vaccaro’s career has been as a leader within the banking profession, with more than thirty years of experience in the industry. 
He served as chairman, president, and CEO of Central Jersey Bancorp, the parent company of Allaire Community Bank and Monmouth Community Bank, which he helped found in 1998.  From 1982 to 1995, Mr. Vaccaro was employed by Central Jersey Bank and Trust Company and served in various capacities including executive vice president, treasurer, CFO, and member of the board of directors.
A leader in both civic and philanthropic organizations, Mr. Vaccaro is a member of the Board of Trustees of, RWJ/ Barnabas Health and a member of the Board and former Chair of Monmouth Medical Center.  He is former Chairman of the Board for Visiting Nurses Association of Central New Jersey, a former member of the Board of Trustees of Monmouth University and sits on the advisory board of Interfaith Neighbors and the leadership council of Prevention First.  He also is the past Chair of the Board of Directors of the New Jersey Bankers Association and currently remains on the Board. He is a member of the Board of Directors of Four Springs Capital, LLC.
In 2013 Mr. Vaccaro was the recipient of the Monmouth University Distinguished Business Leader Award and in 2007, the Long Branch Chamber of Commerce honored Mr. Vaccaro with the Louis G. Libutti Community Service award for exceptional leadership, professional achievement, and a stellar record of community service.
Mr. Vaccaro received a BS in economics from Ursinus College and earned a PMD certification from Harvard Graduate School of Business. 

Season 1, Episode 1: The State of the Housing Market with Lesley Deutch

On the first episode of Business Talk with Chalfin, Bob discusses the state of the housing market with Lesley Deutch, Managing Principal at John Burns Real Estate Consulting.
Lesley Deutch leads all custom consulting projects in the Southeast. She has more than 25 years of experience consulting with executives in the finance and real estate industries throughout North America. She works across a wide spectrum of industries including apartments, for-sale housing, high-rise development, urban projects, single-family rental, building products and commercial developments.
Previously, she spent eight years on Wall Street working in public finance for Lehman Brothers and as a Vice President in the Global Real Estate division of Bankers Trust and Deutsche Bank, where she authored reports on real estate and economic conditions in the major US metropolitan areas and conducted due diligence for the investment bank, the CMBS team, and the Deutsche Bank Mezzanine Fund. She then moved to the research team at RREEF (owned by Deutsche Bank), writing quarterly updates on RREEF’s existing properties and due diligence reports for acquisitions on the East Coast.
Lesley holds a B.S. from the Wharton School and a B.A. in Economics from the University of Pennsylvania.